There might be occasions when you are unable to access the web site via FTP. This could be because of the following reasons:

• Internet connectivity issues: Your Internet connection might be disrupted. Check whether you are able to connect to the Internet, then try again.
• Firewalls: You might have a firewall blocking access to your site. Ensure that this access is un-blocked and try again.

  What is a Firewall?
  A firewall is a piece of hardware and/or software which functions in a networked environment to prevent some communications forbidden by the security policy. Firewalls can come in the form of hardware or software. Without getting into the complex details of how firewalls work, it would suffice to say that they function with a set of filters that are constantly monitoring traffic on the network. Whenever a packet of information triggers one of the filters, the firewall prevents it from passing through in the attempt to prevent damage. Of course, firewalls sometimes block wanted traffic (like your FTP access in this case) – however, through a continual process of refinement, the filters can be customized to improve their effectiveness.

• Using FTP in Active mode: FTP can be used in either of 2 modes – Active or Passive. All HamaraHost.com Windows and Linux web servers support both Active as well as Passive modes. The mode of FTP chosen may not cause you problems while connecting and uploading via FTP, but you might encounter occasional errors while getting directory listings.

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